Photo Selling — Terms & Conditions

Governing the use of the Photo Selling feature on Kamero

These Terms & Conditions ("Terms") govern the use of the Photo Selling feature on Kamero ("Platform," "we," "our," or "us"). By enabling photo selling or purchasing photos, you agree to the following.

1. Feature Overview

  • Photographers, event owners, or event admins ("Sellers") can mark any event as a for-sale event, allowing end-users ("Buyers") to purchase individual photos, bulk "my photos" (face-matched), or all event photos.
  • The Seller sets per-photo pricing in both INR and USD for each event. All photos within an event share the same per-photo price.
  • Sellers may optionally configure volume discounts (e.g., buy 10+ photos and get 15% off) and flat-rate bulk pricing for "all my photos" or "all event photos" packages.
  • Sellers can update pricing and discount tiers at any time via their dashboard. Price changes apply to future purchases only and do not affect existing orders.
  • Buyers browsing the gallery see watermarked preview images. After purchase, buyers receive access to the original, unwatermarked, full-resolution photos.

2. Copyright & Ownership

  • Sellers may only upload and sell images for which they hold full copyright and ownership rights.
  • Sellers confirm they have all necessary permissions, licenses, model releases, and property releases (where applicable) for selling such images.
  • Sellers agree to indemnify Kamero against any claims, disputes, or liabilities arising from copyright infringement, misuse of content, or lack of appropriate releases.
  • Purchasing a photo grants the Buyer the right to use, publish, and share the photo for any personal or commercial purpose. However, it does not transfer copyright or ownership to the Buyer.

3. Watermarks & Image Protection

  • To protect images, Kamero automatically applies a full-size watermark on all gallery preview images before purchase.
  • Once a photo is purchased, the Buyer receives access to the original uploaded resolution without the watermark.
  • Sellers may customise the watermark style and text (including their brand name or logo) via the sale watermark configuration in their dashboard.

4. Cart, Pricing & Payments

  • Buyers may add individual photos to their cart and check out, or use the "Buy Now" option for a single photo (bypassing the cart).
  • Bulk purchase options — "Buy All My Photos" (face-matched) and "Buy All Event Photos" — are available when enabled by the Seller, each at a flat price set by the Seller.
  • Volume discounts, if configured by the Seller, are automatically applied at checkout based on the number of photos in the cart.
  • How payment works:
    • Direct payment (default): the Buyer pays the Seller directly, using the payment link, QR code or contact details the Seller has published, and quotes the order reference shown at checkout. Kamero does not receive, hold or process this payment. The Seller confirms receipt in their dashboard, which releases the photos to the Buyer.
    • INR gateway payment (Indian Sellers only, for the time being): Buyers located in India buying from an Indian Seller pay through PhonePe (UPI, cards, net banking). For these orders only, Kamero collects the payment as the Seller's limited collection agent and settles it to the Seller as described in Section 6.
  • Direct-payment orders are placed in the Seller's currency as set on the event. The Buyer pays the price shown; no platform fee or tax is added by Kamero.
  • For INR gateway orders, applicable GST (Goods and Services Tax at 18%) is added to the order total. The GST breakdown (CGST/SGST or IGST) is determined by the Buyer's state and is shown on the invoice.
  • A direct-payment order that has not been paid within 14 days of checkout is cancelled automatically. The Buyer may place a new order.

5. Sell Photos Plan & Charges

  • Kamero does not charge a commission on direct-payment sales. Due to legal requirements, Kamero is not authorised to collect payments on behalf of Sellers outside India and is not able to send payouts to international Sellers. Instead, Sellers subscribe to a yearly Sell Photos Plan.
  • Plans are priced by the number of orders per year: Starter (200 orders, USD 100), Growth (600 orders, USD 250) and Pro (1,500 orders, USD 500). Prices exclude any taxes the Seller's jurisdiction may apply to the subscription.
  • An order counts against the plan when a Buyer completes checkout and receives an order reference, whether or not the Buyer subsequently pays. An order that is cancelled by the Buyer, or that closes unpaid after the 14-day payment window, is credited back to the allowance for the current plan year. Orders from a previous plan year are not credited back.
  • When the annual order allowance is used, new direct-payment checkouts on the Seller's events are refused until the allowance resets or the Seller moves to a larger plan. Existing orders are unaffected.
  • Plans renew automatically each year through the payment method the Seller used to subscribe. The Seller may switch off auto-renewal at any time and keeps selling until the end of the paid period. Plan fees are non-refundable.
  • INR gateway orders (Indian Sellers): Kamero charges a default commission of 20% on the cart amount (before GST), inclusive of payment gateway charges. The rate may be customised per Seller by agreement. Commission is non-refundable and a full breakdown is shown for every order in the Seller dashboard.

6. Receiving Your Money

  • Direct-payment sales: the Buyer pays the Seller directly. Kamero never holds these funds, so there is no wallet balance, no payout and no settlement cycle. The Seller is solely responsible for checking that a payment has arrived before confirming an order. A confirmation cannot be undone and releases the photos immediately.
  • Sellers must publish at least one way for Buyers to reach them (email, WhatsApp or phone). A payment link or QR code is strongly recommended. Kamero may review payment links and QR codes before they are shown to Buyers and may hide any that appear unsafe.
  • Sellers are responsible for any fees charged by their own payment provider, for currency conversion, and for refunds they choose to give a Buyer.
  • INR gateway sales (Indian Sellers): after a successful purchase the net seller amount is credited to the Seller's wallet. Payouts to the Seller's bank account are processed on request, once the Seller has completed their business details and documents at Business Settings and Kamero has verified them. Processed payouts cannot be reversed.

7. Invoices & Receipts

  • For direct-payment sales, Kamero issues no invoice or receipt to the Buyer, because Kamero is not a party to the payment. It is the Seller's responsibility to provide the Buyer with a receipt or tax invoice wherever required.
  • Kamero issues the Seller an invoice for the Sell Photos Plan fee.
  • For INR gateway orders, Kamero issues a Platform Invoice for its commission (with GST breakdown) and a Payment Receipt for the net amount credited to the Seller's wallet. Both are downloadable from the order detail page in the Seller Dashboard.
  • Buyers can view their order history and download details from the "My Orders" section.

8. Buyer Access & Downloads

  • After a successful purchase, Buyers can download their purchased photos from the "My Orders" section on the Kamero website.
  • Each download generates a time-limited, secure download link to the original full-resolution photo.
  • Download activity is tracked for audit purposes (download count, timestamps).

Important — Photo Availability

If the Seller (event owner) deletes photos from the event or deletes the event itself, those photos will no longer be available for download — even for Buyers who have already purchased them. The watermarked gallery previews will also be removed.

Kamero does not retain copies of deleted photos. We strongly recommend that Buyers download their purchased photos promptly after purchase.

Kamero is not responsible for restoring access to photos that have been deleted by the Seller.

9. Refunds & Disputes

  • All photo sales are final. Once an order is marked as completed, no refund or cancellation is possible through Kamero.
  • For direct-payment sales, Kamero did not receive the money and therefore cannot refund it. Any refund is a matter between the Buyer and the Seller. Buyers should pay only the amount and reference shown at checkout, and only to the details published by the Seller.
  • For INR gateway orders, if a payment fails or is not completed, no order is created and no amount is charged. Any amount deducted by the gateway during a failed transaction is refunded by the payment provider within 5–7 business days.
  • In case of disputes between Buyers and Sellers, Kamero may review the order record but holds no liability for buyer–seller disagreements regarding payment, photo quality, content, or usage.

10. Content Moderation & Removal

  • Kamero reserves the right to remove or restrict any content that violates our Terms of Service, Privacy Policy, or applicable laws.
  • Sellers may remove their own events and photos at any time. However, as noted in Section 8, this will remove access for all users including Buyers who have purchased those photos.

11. Taxes

  • For direct-payment sales, the Seller is the supplier to the Buyer and is solely responsible for determining, collecting and remitting any sales tax, GST, VAT or income tax that applies to their sales in their jurisdiction. Kamero does not add, collect or report tax on these sales.
  • Sellers outside India are not asked for Indian tax identifiers (PAN, GSTIN) or Indian bank details, since Kamero neither collects nor settles their sales.
  • INR gateway orders (Indian Sellers): GST at 18% applies to the platform commission and is broken down into CGST + SGST or IGST based on the Buyer's location. If the Seller is GST-registered, an additional 18% seller GST may apply on the seller's portion, which Kamero collects from the Buyer and passes to the Seller. It is the Seller's sole responsibility to file and remit that GST. GST-registered Indian Sellers should provide their GSTIN and business details in their dashboard.

12. Liability & Responsibility

  • Sellers are solely responsible for the ownership, rights, and quality of the photos they list for sale.
  • Kamero is not liable for copyright infringements, misuse of images, or disputes arising from photo sales.
  • Kamero does not guarantee the perpetual availability of purchased photos. Availability depends on the Seller maintaining the event and photos on the platform.
  • Kamero's liability is limited to the fees Kameroactually received from the Seller for the relevant period: the Sell Photos Plan fee, or, for INR gateway orders, the platform commission and event pack fees.

13. Governing Law

  • For Indian users, these Terms are governed by and construed under the laws of India.
  • Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

14. Support

For any queries or support regarding the Photo Selling feature, Sellers and Buyers may contact us at:

support@kamero.ai

Last updated: October 2026

Sincerely,

Team Kamero

Kamero AI Solutions Pvt Ltd

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